Effective Date: 13-01-2025

Supnetik (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online platform, supnetik.de, and interact with our services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
• Account Information: Username, password, and preferences.
• Transaction Information: Purchase history and details of products purchased.
• Device and Usage Information: IP address, browser type, operating system, and usage patterns.

How We Use Your Information

• To process and fulfill orders, including payment and shipping.
• To communicate with you about your orders, inquiries, and promotions.
• To improve our platform, products, and services.
• To ensure security and prevent fraud.
• To comply with legal obligations and enforce our Terms and Conditions.

Sharing Your Information 

We may share your information with third parties in the following situations:

• With trusted service providers for payment processing, shipping, and website functionality.
• To comply with legal requirements or respond to lawful requests.
• With your consent or at your request.

Data Storage and Security 

Your data is securely stored using Shopify’s trusted platform, which adheres to industry standards for data protection. We implement measures to safeguard your information but cannot guarantee absolute security.

Cookies and Tracking Technologies 

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Your Rights 

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications by following the instructions in our emails.

Changes to This Policy 

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated “Effective Date.”

Contact Us 

If you have any questions about this Privacy Policy, please contact us at info@supnetik.de